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Can I get technical help?
Is all my information secure?
Who do I contact about my concerns?
-Is gambling on the Internet legal?
-What do I do if I get disconnected?
How are the odds created for the casino games?

-What is my PIN number and how do I get it?
-What license is required for Play Free BlackJack to function?
-Do I have to pay taxes on my winnings?
-How old do I have to be to play for real money?
-Playing for fun
-What is Cyber Processing Caribbean?


Can I get technical help?
{back to top}
One of Play Free BlackJack top priorities is to make sure that our members are well looked after. We offer 24 hour technical support, 7 days a week. If you are having any technical problems please contactour technical support

Is all my information secure? {back to top}
Security for our Play Free BlackJack customers has always been one of our top priorities. Play Free BlackJack and Cyber Processing Caribbean both use the SSL Protocol to provide privacy and reliability between two communicating applications. SSL uses 128 bit encryption which ensures server and client authentication. This is done through encrypted algorithms and cryptographic keys.

What all this means is that before any data is sent from the client to the server, or vice versa, the data is encrypted and then sent. This will make it impossible for anyone to break this code and gain any confidential information.

Who do I contact about my concerns? {back to top}
If you have any questions or concerns about how the casino is run please feel free to send you inquiries to our technical support. He will gladly help you out with any issues you may have. As well, our betting limits may not stay the same forever. If you would like any further information on this please e-mail our casino manager.

Is gambling on the Internet legal? {back to top}
Every region throughout the world has different laws, so we can't really answer that question. To be sure you should contact your local legal representatives to answer any related questions.

What do I do if I get disconnected? {back to top}
If you happen to be in the middle of a game and you get disconnected for some reason, there is no need to panic. Your exact state will have been saved when you return to Play Free BlackJack. So you can continue exactly from where you left off. This only applies if you are in the middle of a game or placing a wager. We want you to be protected from any accidental monetary loss.

How are the odds created for the casino games? {back to top}
The odds for both real money and playing for fun modes are created by a random number generator which comes from our server. For all card-based games, the deck or decks of cards are shuffled prior to each hand being dealt.

What is my PIN number and how do I get it? {back to top}
Your Personal Identification Number (PIN) is required before you can withdraw any funds from Play Free BlackJack. It is a further step in securing that only you can access money in your account. This number will be sent via regular mail only, and this will happen the first business day after your first real money deposit. Please allow sufficient time as it may take up to 15 days for your PIN number letter to arrive depending upon your geographical location.

What license is required for Play Free BlackJack to function? {back to top}
Play Free BlackJack is licensed through the government of Antigua and is allowed to operate a casino and sportsbook operation under the supervision of the government of Antigua.

Do I have to pay taxes on my winnings? {back to top}
Paying taxes on your winnings all depends upon the jurisdiction in which you reside. Play Free BlackJack will not provide details of individual's net proceeds or losses. This is up to the individual to declare to the proper authorities.

How old do I have to be to play for real money?{back to top}
No one under the age of 18 years will be allowed to play for real money. We have provided a play for fun version of Play Free BlackJack for those who are under the age of 18 or reside in a jurisdiction which prohibits Internet gaming.

Playing for fun {back to top}
If you reside in the Canada, or you are under the age of 18, you will automatically be placed in our play for fun game and will not be allowed to play Play Free BlackJack for real money. This is due to the current gaming laws in those areas.

You will still have to put virtual money into your play for fun account and buy v-chips but none of this will be real money.

Playing for fun means that the real money aspect of Play Free BlackJack will be left out. Once you have logged on and entered your ID and password you can begin playing for fun. You will still have to go to the Cyber Processing Accounts Page and go through the deposit process so that you buy v-chips with the funds in your account. Obviously the funds are not real and any verification will not be required.

After you have deposited "play for fun" funds into your account you have to purchase v-chips to start playing. Go to the buy v-chips section and buy as many v-chips as you like. Once the v-chips are in your account you can start playing. Feel free, at any point in time, to enter more "play for fun" funds into your account and buy more v-chips. This costs you nothing and is here solely for your entertainment.

What is Cyber Processing Caribbean?
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Cyber Processing Caribbean is the third party company which Play Free BlackJack uses to conduct all real money transactions. This includes all foreign currency exchanges and also provides a secure gateway when setting up a Play Free BlackJack account.

   
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